Core Competencies In today’s fast-paced call center industry, mastering core competencies is the foundation for delivering exceptional results. At Support Sphere, our expertise spans multiple sectors — from Retail and E-Commerce to Healthcare — and showcases our strengths in Dedicated Programs, Service & Dispatch, Sales & Lead Generation, plus a flexible model that blends both premise-based and remote teams. Our Core Strengths Support Sphere leverages its core competencies to help businesses achieve excellence in customer communication and operational performance. From Retail/E-Commerce to Healthcare and more, our skills in Dedicated Brand Programs, 24/7 Service & Dispatch, Healthcare Support, Sales & Lead Generation, and our hybrid workforce approach make us a trusted partner for companies aiming to stand out in a competitive market.   Retail & Online Store Support We deliver end-to-end customer care for online and retail businesses, ensuring every interaction strengthens your brand and boosts customer loyalty. Exclusive Brand Support Teams Your brand gets a dedicated team trained to handle only your processes, delivering consistent quality and brand-focused communication. 24/7 Service & Dispatch Solutions From urgent requests to scheduled services, our round-the-clock dispatch team ensures your customers get help exactly when they need it. Healthcare Customer Assistance We provide reliable healthcare-related call handling — from appointment scheduling to post-care follow-ups — with empathy and precision. Proactive Sales & Lead Conversion Our outbound specialists actively reach out to prospects, turning cold leads into valuable, long-term customers for your business. Scalable Remote & On-Site Workforce Whether you need on-site agents or remote teams, we can quickly scale operations to match seasonal demand or unexpected business growth. Employees 0 + Clients 0 + Years Experience 0 + The Latest from Our Blog Join over 25,000+ in sharing critical contact center strategies by following our blog. E-mail address info@onbrand24.com Contact Us 1-855-662-7263 For Careers 1-855-662-7263